Gearbest - XIAOMI mi sphere 360 cam

Not resolved
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money

i have been corresponding with this co. since the middle of MAY trying to get help and return and refund my purchase .

They are not helping me or being ok with me returning it ..

i have all the correspondence & am not sure what to do now .. they seem to keep putting it off and not helping me in the return and refund .. the cam software is not compatible with my phone nor my pc and NOTHING will stitch my vids or pics together .. i have sent them the pix and the vids ... they are not doing anything ..

i need help with this ..

Product or Service Mentioned: Xiaomi Action Camera.

Reason of review: Return, Exchange or Cancellation Policy.

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